Soulitude by the Riverside

Cancellation Policy

Cancellation Charges

0% of Total Room Tariff if cancelled 15 days or more in advance.

25% of Total Room Tariff if cancelled 96 hours (4 days) or more in advance.

50% of Total Room Tariff if cancelled 48 – 96 hours (2-4) days in advance.

100% of Total Room Tariff if cancelled within 24 hours (1 day) prior to check-in date.

Cancellations of Credit card and online payment payments will be charged 5% extra.

In the event of part cancellation of the reservation (i.e. reduction in duration or number of rooms), the above cancellation policy will apply on a pro-rata basis.

For the New Year Eve period (covering any dates between 23 December and 2 January)

25% of Total Room Tariff if cancelled 30 days or more in advance.

50% of Total Room Tariff if cancelled 16-30 days or more in advance.

100% of Total Room Tariff if cancelled within 15 days prior to check-in date.

Cancellations of Credit card and online payment payments will be charged 5% extra.

In the event of part cancellation of the reservation (i.e. reduction in duration or number of rooms), the above cancellation policy will apply on a pro-rata basis.

Soulitude reserves the right of admission and has an active screening policy while accepting guests. This is mainly to ensure that only those guests are accepted that are seeking an experience akin to the one Soulitude can provide. In the event that Soulitude cancels a reservation anytime prior to guest arrival, a full refund will be made.